Privacy Policy

This Policy is addressed to the users of the website www.kbhakord.pl/transportsystems (hereinafter referred to jointly with related services as the “Service”).
This Privacy Policy sets out the principles for collecting and using data of the Service Users, which are collected either directly from them or through the use of cookies.

I. Data Controller

1.     The Controller of personal data processed in connection with the use of the Service is conducting business activity under the name, KBH AKORD Sp. z o.o. with its registered office in Kraków, address: 31-589 Kraków, ul. Sikorki 21, NIP (Tax ID): 6760012851, REGON: 350105469, tel. +48 510675336, e-mail:  m.gajewski@kbhakord.pl
2.     The Controller may be contacted by e-mail at: m.gajewski@kbhakord.pl or in writing at the address of the registered office.

II. Scope of Data Collection

1.     During a visit to the Website, certain data related to the User’s activity shall be collected automatically. Such data may include, without limitation, information regarding activity on the Website (cookies, traffic data), search queries, the number of subpages viewed, the date and source of the visit, the IP address, and the Google Analytics cookie identifier.
2.     The Service enables the User to contact the Controller and provide identifying and contact details, as well as information contained in the message.
3.     The User may provide their data through a contact form. The form requires providing identifying data (first name, last name) and contact data (telephone number, e-mail address) to the extent necessary to contact the Controller. Additional data may be provided voluntarily.
4.     With the User’s consent, their contact and/or analytical data may be collected for marketing purposes.

III. Source of Data
1.     The Controller collects data directly from the Users.
2.     The User may provide data of another person authorized to receive their order – in such case, the User is the source of the recipient’s data.

IV. Purpose and Legal Basis for Processing Personal Data
Data may be processed for the following purposes:
a)     to analyze web traffic, enable the use of the Service, ensure security of use, maintain statistics and analytics of visits, and adjust content to User needs – based on the Controller’s legitimate interest (Article 6(1)(f) GDPR);
b)      to respond to inquiries, provide requested offers, and conduct correspondence for the purpose of resolving the case – based on the User’s consent and the Controller’s legitimate interest in fulfilling User requests (Article 6(1)(a) and (f) GDPR);
c)      for the promotion of goods and services or for providing offers – based on the User’s consent (Article 6(1)(a) GDPR).
2.     Where cookies are used for analytical or marketing purposes, processing shall occur only upon the User’s consent (Article 6(1)(a) GDPR).

V. Obligation or Voluntariness of Providing Data

1.     Providing data is voluntary but necessary. Failure to provide data will prevent the User from receiving the offer, requested marketing materials, or a response to their inquiry.
2.     Providing data necessary for statistical analysis of Service users is voluntary.

VI. User Rights Regarding Data Processing

1.     Each User of the Service, within the scope and under the principles set out in the GDPR, has the following rights:
a)     to request access to their personal data from the Controller and to receive a copy thereof (Article 15 GDPR);
b)     to request immediate rectification or completion of incomplete personal data, including by providing an additional statement (Article 16 GDPR);
c)      to request erasure of their data (Article 17 GDPR);
d)     to request restriction of processing (Article 18 GDPR).
2.     The User has the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) (uodo.gov.pl) regarding the processing of personal data by the Controller.
3.     Where the legal basis for processing is the User’s consent, the User may withdraw such consent at any time by contacting the Controller. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. Withdrawal may, however, hinder or prevent further communication with the User.
VII. Recipients of Personal Data
Recipients of personal data may include only entities authorized to receive them under applicable law (e.g. the Police or courts in connection with ongoing proceedings). In addition, data may be disclosed to hosting providers, e-mail server providers, and legal or accounting firms.

VIII. Data Retention Period

1.     Personal data will be stored:
a)     until consent is withdrawn or until the case has been resolved, and thereafter until the expiry of the limitation period for claims arising from its handling;
b)     for accounting purposes – for 5 years following the year in which the tax obligation related to the order arose;
c)      data related to web traffic analysis collected through cookies and similar technologies may be stored until the expiration of the respective cookie. Certain cookies do not expire; thus, the data retention period will equal the time necessary for the Controller to fulfill purposes such as ensuring security or conducting historical traffic analysis.
IX. Transfer of Data to Third Countries or International Organizations
1.     As part of the use of cookies, the Controller utilizes, among other tools, Google Analytics, a service provided by Google Ireland Limited, with its registered office at Google Building Gordon House, Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google may process the data collected through cookies for its own purposes, which may involve the transfer of Personal Data outside the European Economic Area. The purpose and scope of data collection and the subsequent processing of such data by Google Analytics, as well as information on how to contact Google and on Users’ rights, are described in Google’s privacy policy entitled “How Google uses information from sites or apps that use our services”, available at https://policies.google.com/privacy
2.     The terms of use for Google Analytics are available at https://marketingplatform.google.com/about/analytics/terms/pl/.

X. Use of Cookies

1.     The Service enables the collection of User information through cookies, which typically involves the installation of such tools on the User’s device (computer, smartphone, etc.). These are used to remember User preferences, collect information about the User’s device and visit to ensure security, as well as to analyze visits and tailor content.
2.     Information obtained via cookies is not combined with other User data and is not used by the Controller to identify Users.
3.     The User may configure their browser to block certain types of cookies, e.g., by allowing only those necessary for the correct display of the website.
4.     The Controller may also use cookies for marketing and analytical purposes, but only upon the User’s voluntary and explicit consent, requested through technical means available on the Service.
5.     The User may change cookie settings at any time.
XI. Amendments to the Privacy Policy
1.     The Controller reserves the right to amend this Privacy Policy due to technological developments, legal changes, or expansion of the Service’s functionalities.

The current version of the Policy has been adopted and is effective as of 27.02.2026.